1-2 Days
This course is designed to allow delegates to understand and acquire the necessary skills required to successfully implement and monitor Quality Management within the workplace both in terms of “Product Quality” and “Service Quality”.
The course can be generic and use the typical processes of Quality Planning, Quality Assurance, Quality Control and Quality Improvement or can include an organisations internal quality procedures and templates.

The course is delivered as an 'in-house course' over 1 -2 days. For more information please contact the 20|20 Business Support Team on 01382 730880.