2 Days
This course is designed to allow delegates to understand where conflict in the workplace comes from, to consider how it can be anticipated and ultimately discusses how it can be dealt with.
Three main causes of conflict are discussed in more depth, namely change, personalities and poor communication and five approaches to managing conflict highlighted

The course is delivered as an 'in-house course' over 2 days. For more information please contact the 20|20 Business Support Team on 01382 730880.